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LOTTE WORLD

Facility

01 Information
Desk

Information Desk

Contact
02-411-3502
Location
  • Central information desk (beside the Meeting Plaza located on the 1st floor of Adventure)
Description

You will be kindly assisted regarding inconveniences and inquiries, such as playing facilities, performances, shows, reports on lost children and articles, etc.

  1. Guidance on various performances guide map provision service
  2. Report and reception on lost articles
  3. Report and reception on lost children, lost children prevention bracelet service
  4. Check for free parking

02 Medical Center

Medical Center

Contact
  • Adventure: 02-411-3482
  • Ice Link: 02-411-4609
Location
  • Adventure: behind the Meeting Plaza located on the 1st floor of Adventure
  • Ice Link: beside the Ice Link ticket office located on ground level 3
Description

Get help in relieving physical inconvenience and taking a rest while using the park.

  1. Medicines (digestive medicine,pain reliever, fever reducer, cold medicine)
  2. Cleaning wounds and emergency treatment
  3. Bed rest
  4. Evacuation support to nearby hospital
  5. Provision of sanitary pad

03 Stroller Rental

Stroller Rental

Contact
02-411-3497
Location
Beside the Giant Loop entrance on the 1st floor of Adventure
Description

Only infants under 36 months (in full) can use a stroller.

  1. About 400 strollers are available for rental
  2. Rental fee
    - 3,000 won/need to leave an ID to rent a stroller

04 Diaper Changing
Room

Diaper Changing Room

Location
Lost children protection center, restroom for men and women
Description
Diaper, wet tissue, etc., need to be prepared individually

05 Nursing Room

Nursing Room

Contact
02-411-3434
Location
  • Behind the Meeting Plaza located on the 1st floor of Adventure
  • Beside Observatory Vehicle for Kids in Magic Island
  • Inside Kidstoria
Description
Nursing cushion, etc., need to be prepared individually

06 Wheelchair
Rental

Wheelchair Rental

Contact
02-411-3497
Location
Beside the Giant Loop entrance on the 1st floor of Adventure
Description

10 wheelchairs are available for rental

Rental fee

  1. Free of charge/need to leave an ID to rent a wheelchair

07 Automatic
Ticket Machine

Automatic
Ticket Machine

Location
  • 1st floor of Adventure: In front of PororoPark Gate
  • 1st floor of Adventure: In front of Kidstoria
  • 1st floor of Adventure: In front of Magic Boong-Boong Car
  • 1st floor of Adventure: Beside Dragons Wild Shooting
  • 3rd floor of Adventure: Passage to Jungle Adventure
  • 4th floor of Adventure: In front of Pharaoh's Fury
Description
Automatic ticket machines are installed at many places to help you purchase attraction tickets more easily and conveniently.

08 ATM

ATM

Location
  • Adventure 1F : Beside the Folk Museum elevator
  • Adventure 2F : Barcelona Square at the entrance of Magic Island
  • Adventure 3F : Beside the Adventurer's Shop
  • Adventure 4F : Beside the Animal Theater
  • Magic Island : Beside the Bumper Car
Description
Through all ATMs, you can access all banks for cash advance/withdrawal services.

09 Customer
Counseling
Center

Customer Counseling
Center

Contact
02-411-3432
Location
Behind the Meeting Plaza located on the 1st floor of Adventure
Description
  • Complaint counseling service
  • Reissuance of Daily Passport (in case of loss or damage)

10 Lost Children
Center

Lost Children Center

Contact
02-411-3431
Location
Behind the Meeting Plaza located on the 1st floor of Adventure
Description
Within the customer counseling center

11 Mobile Phone
Recharging Place

Moblie Phone Recharging Place

Location

Adventure 1F

  1. Beside the Meeting Plaza
  2. Beside the Giant Loop entrance

Magic Island

  1. Inside the Castle
Description

Common usage 5 pins, 24 pins, iPhone, iPhone 5

  1. Rechargers for other models need to be prepared individually.

12 Nursery

Nursery

Contact
02-411-3434
Location
Behind the Meeting Plaza located on the 1st floor of Adventure
Description
Equipped with diaper changing board, basin, baby bottle cleaner, water purifier, and microwave

13 Locker

Locker

Contact
02-411-3475
Location

Adventure (8 places)

  1. Underland B1F (2 places)
    - Beside the BonAppetit
    - Beside the Wild Wing Exit
  2. Adventure 1F (5 places)
    - Beside the South Gate
    - Beside the Marco's Kitchen
    - Beside the Drunken Basket
    - Beside the Giant Loop entrance
    - Beside the Meeting Plaza
  3. Adventure 2F (1 places)
    - In front of French Revolution

Magic Island (1 place)

  1. Inside the Castle
Description

Large items such as personal stroller, musical instrument, carrier, long umbrella, etc., cannot be kept in a locker.

  1. Usage fee for locker (per usage)
    - Inside the Park: 1,000 Won (small), 1,500 won (large)
    - Outside the Park: 1,000~2,000 Won /Additional charge will be imposed in excess of 12 hours
  2. Specifications
    - Small locker: 372 (W) x 320 (H) x 500 (D)
    - Large locker: 372 (W) x 800 (H) x 500 (D)

14 Picnic Lounge

Picnic Lounge

Location
2nd floor behind the Spinning Basket in Adventure
Description
Please utilize the picnic lounge if you have brought your own lunch to help maintain a clean and pleasant environment inside.

EVENT

Wild Tours Series

LOTTEWORLD

Brand New Attractions of 3 Exciting Themes!
Wild Tours Series Open!

Learn More